Values: Sincerity, Innovation, Excellence, and Win Win. Definition: Sincerity: We uphold honesty and integrity in our behavior, and keeping promises is the first principle of being a good person
Excellence: In terms of work quality, we will surpass yesterday, peers, and ourselves with unwavering spirit; The spirit of striving for excellence, there is no best present, only a better future;
Win win: With all stakeholders, we will adhere to the principle of altruism and win-win in handling;
Talent view: having both moral and talent qualities, putting morality first< Definition: 1. Honesty, integrity, and loyalty and filial piety are the virtues of a person;
2. Sincere cooperation, innovation, and learning are the basic qualities of excellent talents
3. The basic attitude towards work is to be proactive and strive for excellence
Customer perspective: Customer first< Definition:
1. When our service is not recognized by customers, we choose the perspective that "customers are right" to handle it
2. When there is a lack of coordination between the customer and us, we choose the perspective that "the customer is right" to adjust the service personnel, service methods, and service content, rather than arguing with the customer
3. The customer does not agree with our value and efforts, and treats us with the perspective that "everything is zero"
4. Customers with only a certain level, without a certain level of service quality, always strive for excellence in their service
Work objective: To make management simple and achieve high performance
Work philosophy: Professional, efficient, rigorous, and responsible
Definition:
Professional: Professional work performance and professional attitude
Efficiency: Striving tirelessly in pursuit of high management performance
Rigorous: logical thinking that involves systematic thinking and in-depth analysis
Responsibility: Take full responsibility for all words and actions
Service philosophy: All results come from the outside: We always pay attention to "how to effectively implement the customer's strategic goals."